I would like to welcome to the 'Zen Den' for all your healing and relaxation needs...
As a sole practitioner, my personal income is reliant on the clients that keep their scheduled appointments here at my home based business. I value each client, making their needs my priority during their reserved time. In return, I expect that my clients respect my time and will make every effort to keep their scheduled appointments. While I understand that circumstances may arise that will require a possible cancellation or rescheduling of an appointment, the following policies are in place to ensure that I can accommodate all of my valued clients as efficiently and effectively as possible given the limited amount of available appointments.
CANCELLATIONS
48-hour advanced notice is required for any appointment cancellations. The online booking provider texts confirmations 48 hours in advance of your appointment time. Please contact me by phone to cancel an appointment. For any cancellation less than 48 hours prior to appointment, you will be charged for 50% of the full price of the missed service.
NO SHOWS
Failure to show up for a scheduled appointment without cancelling by phone will result in the client being charged for the full price of the missed service. Furthermore, I reserve the right to refuse future services to any clients for failure to show up for an appointment without the courtesy of an advanced cancellation or reschedule.
LATE ARRIVALS
To ensure that I can deliver the best possible experience please arrive on time. I cannot accommodate making up for lost time and will have to do my best with what time remains of the session. Price of service will NOT be prorated.
I take pride in providing a high standard of wellness services and professionalism. These policies enables us to build a relationship built on trust and respect. If you have any further questions and concerns please call me at 780-695-1919 or email at ischuur@shaw.ca I look forward to treating you to my services.
Yours in Wellness,
Irma Schuur
CANCELLATIONS
48-hour advanced notice is required for any appointment cancellations. The online booking provider texts confirmations 48 hours in advance of your appointment time. Please contact me by phone to cancel an appointment. For any cancellation less than 48 hours prior to appointment, you will be charged for 50% of the full price of the missed service.
NO SHOWS
Failure to show up for a scheduled appointment without cancelling by phone will result in the client being charged for the full price of the missed service. Furthermore, I reserve the right to refuse future services to any clients for failure to show up for an appointment without the courtesy of an advanced cancellation or reschedule.
LATE ARRIVALS
To ensure that I can deliver the best possible experience please arrive on time. I cannot accommodate making up for lost time and will have to do my best with what time remains of the session. Price of service will NOT be prorated.
I take pride in providing a high standard of wellness services and professionalism. These policies enables us to build a relationship built on trust and respect. If you have any further questions and concerns please call me at 780-695-1919 or email at ischuur@shaw.ca I look forward to treating you to my services.
Yours in Wellness,
Irma Schuur